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GameStop - Contact Us

Contacting GameStop

Online Order Enquiry

  • Before contacting us we recommend that you check out our FAQ page where we have answers to our most commonly asked questions to save yourself some time.
  • +353 (0)76 680 5877
  • Our customer service phone line is open from 08:00 to 16:00 Monday to Friday. Please have your order number to hand so that we can help you as efficiently as possible.
  • email hello@gamestop.ie
  • Emails are answered in the order in which they arrive. Sending duplicate support tickets will increase the time take to answer your enquiry. Where possible please include your order number with your enquiry.

General Enquiry

  • +353 (0)76 680 5877
  • Our customer service phone line is open from 08:00 to 16:30 Monday to Thursday and 08:00 to 16:00 on Friday. If your enquiry relates to a GameStop store, you may be best served to contact that store directly.
  • email hello@gamestop.ie
  • Emails are answered in the order in which they arrive. Sending duplicate support tickets will increase the time take to answer your enquiry.
  • Store Locator
  • Find information about your local GameStop store including, address, opening hours and phone numbers.

Product Safety

  • If you have any safety concerns about products that you have purchased at GameStop, please contact us using the information provided below.
  • +353 (0)76 680 5877
  • Our customer service phone line is open from 08:00 to 16:30 Monday to Thursday and 08:00 to 16:00 on Friday. If your enquiry relates to a GameStop store, you may be best served to contact that store directly.
  • email productsafety_ie@gamestop.com
  • Emails are answered in the order in which they arrive. Sending duplicate support tickets will increase the time take to answer your enquiry.

This item is available to pre-order online and collect in store.


How does it work?

  • Step 1: Login to your GameStop account
  • Step 2: Find the item you wish to pre-order and add it to your cart.
  • Step 3: Go to your cart (click the shopping trolley symbol in the top right hand corner of your screen)
  • Step 4: Click Pre-order this game and have it delivered to your favourite store
  • Step 5: Choose your local store and pay a small deposit.

Once the item is released you’ll be able to collect it in your chosen store.


Please note, bundles are not available via Click+Collect.

DIGITAL PC POPUP

Please note: This is a digital product. The product will be delivered in the form of a redeem code which will be viewable on the "My Order" page.


All orders for Digital products are manually checked by our team before being approved. If your order is placed outside of normal office hours i.e 8:00 - 16:30 Monday to Thursday and 8:00 - 16:00 on Friday this may delay processing of your order. Subsequent order should dispatch instantly.


Please note: Digital products are non-refundable and cannot be exchanged once the order has been processed.

Digital products purchased from this website will not work in the UK.